Valnet welcomes ISDN Subscribers to the family

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Welcome to Valnet!

A special welcome to our new dialup, DSL and wireless customers from Internet Security Defense Network (ISDN) in the St. Charles area. The staff and management at Valnet are eager to make your Internet experience with us a rewarding and enjoyable one. We always enjoy hearing from you, so if there’s anything you’d like us to know, please call us.

There are many ways to contact us, and many resources available. Here’s a quick rundown of some useful information:

  • Online account management is available at https://myaccount.valnet.net/
  • You can reach us at 888-332-1616
    • Monday through Friday, 8am to 8pm
    • Saturday & Sunday, 10am to 7pm
    • After hours, please leave a message. Doing so will create a trouble ticket in our ticket system. We call back every customer that leaves a message, but please remember to leave your name and number.
  • You can reach us by email at:
    • Billing Issues: email hidden; JavaScript is required
    • Support Issues: email hidden; JavaScript is required
  • We can accept checks or credit/debit cards by Phone.
  • We encourage paperless billing – Think Green with eBilling.
  • You may enroll in automatic payment if you choose to do so, either by calling us or through My Account
  • Automatic payment information was not transferred from ISDN to Valnet, in order to prevent any possible privacy or compliance issues.

We’d like to also let you know that we are working to resolve the email stability issues that have been occurring recently. This will involve migrating email for ‘mail.win.org’ email addresses to our mail servers; which we anticipate happening by the end of next week. Our server administrator will be emailing information regarding this migration later this week.

Once again, welcome to the Valnet family. We’re here to make your internet experience the best that it can be – please don’t hesitate to contact us.

Links, Weather and Resources

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Clear
Friday 10/31 0%
Clear
Clear. Lows overnight in the upper 20s.
Clear
Saturday 11/01 0%
Clear
Sunny skies. High 49F. Winds N at 5 to 10 mph.
Partly Cloudy
Sunday 11/02 0%
Partly Cloudy
Cloudy early with partial sunshine expected late. High 54F. Winds SSE at 10 to 20 mph.
Partly Cloudy
Monday 11/03 0%
Partly Cloudy
Some clouds in the morning will give way to mainly sunny skies for the afternoon. High 67F. Winds S at 10 to 20 mph.
Chance of Rain
Tuesday 11/04 80%
Chance of Rain
Cloudy with occasional rain showers. High 58F. Winds W at 10 to 15 mph. Chance of rain 80%.
Clear
Wednesday 11/05 10%
Clear
Sun and a few passing clouds. High 63F. Winds WSW at 5 to 10 mph.