Valnet welcomes ISDN Subscribers to the family

Welcome to Valnet!

A special welcome to our new dialup, DSL and wireless customers from Internet Security Defense Network (ISDN) in the St. Charles area. The staff and management at Valnet are eager to make your Internet experience with us a rewarding and enjoyable one. We always enjoy hearing from you, so if there’s anything you’d like us to know, please call us.

There are many ways to contact us, and many resources available. Here’s a quick rundown of some useful information:

  • Online account management is available at https://myaccount.valnet.net/
  • You can reach us at 888-332-1616
    • Monday through Friday, 8am to 7pm
    • Saturday & Sunday, 9am to 5pm
    • After hours, please leave a message. Doing so will create a trouble ticket in our ticket system. We call back every customer that leaves a message, but please remember to leave your name and number.
  • You can reach us by email at:
    • Billing Issues: billing@valnet.net
    • Support Issues: support@valnet.net
  • We can accept checks or credit/debit cards by Phone.
  • We encourage paperless billing – Think Green with eBilling.
  • You may enroll in automatic payment if you choose to do so, either by calling us or through My Account
  • Automatic payment information was not transferred from ISDN to Valnet, in order to prevent any possible privacy or compliance issues.

We’d like to also let you know that we are working to resolve the email stability issues that have been occurring recently. This will involve migrating email for ‘mail.win.org’ email addresses to our mail servers; which we anticipate happening by the end of next week. Our server administrator will be emailing information regarding this migration later this week.

Once again, welcome to the Valnet family. We’re here to make your internet experience the best that it can be – please don’t hesitate to contact us.

Links, Weather and Resources

Internet Resource List

Google Search

St. Charles City/County Library District

Saint Charles County Government

City of Saint Peters

Central County Fire

Overcast
Monday 01/22 20%
Overcast
Cloudy. Lows overnight in the low 30s.
Overcast
Tuesday 01/23 20%
Overcast
Cloudy. High 39F. Winds WNW at 15 to 25 mph.
Clear
Wednesday 01/24 10%
Clear
Abundant sunshine. High near 45F. Winds W at 10 to 15 mph.
Clear
Thursday 01/25 0%
Clear
Mainly sunny. High 57F. Winds SSW at 10 to 15 mph.
Clear
Friday 01/26 20%
Clear
Sunny, along with a few afternoon clouds. Slight chance of a rain shower. High 57F. Winds S at 15 to 25 mph.
Chance of Rain
Saturday 01/27 50%
Chance of Rain
Showers early becoming less numerous later in the day. High 51F. Winds SW at 10 to 15 mph. Chance of rain 50%.