Valnet welcomes ISDN Subscribers to the family

Enter to Win a $25 Amazon Gift Card!

Welcome to Valnet!

A special welcome to our new dialup, DSL and wireless customers from Internet Security Defense Network (ISDN) in the St. Charles area. The staff and management at Valnet are eager to make your Internet experience with us a rewarding and enjoyable one. We always enjoy hearing from you, so if there’s anything you’d like us to know, please call us.

There are many ways to contact us, and many resources available. Here’s a quick rundown of some useful information:

  • Online account management is available at https://myaccount.valnet.net/
  • You can reach us at 888-332-1616
    • Monday through Friday, 8am to 8pm
    • Saturday & Sunday, 10am to 7pm
    • After hours, please leave a message. Doing so will create a trouble ticket in our ticket system. We call back every customer that leaves a message, but please remember to leave your name and number.
  • You can reach us by email at:
    • Billing Issues: email hidden; JavaScript is required
    • Support Issues: email hidden; JavaScript is required
  • We can accept checks or credit/debit cards by Phone.
  • We encourage paperless billing – Think Green with eBilling.
  • You may enroll in automatic payment if you choose to do so, either by calling us or through My Account
  • Automatic payment information was not transferred from ISDN to Valnet, in order to prevent any possible privacy or compliance issues.

We’d like to also let you know that we are working to resolve the email stability issues that have been occurring recently. This will involve migrating email for ‘mail.win.org’ email addresses to our mail servers; which we anticipate happening by the end of next week. Our server administrator will be emailing information regarding this migration later this week.

Once again, welcome to the Valnet family. We’re here to make your internet experience the best that it can be – please don’t hesitate to contact us.

Links, Weather and Resources

Internet Resource List

Google Search

St. Charles City/County Library District

Saint Charles County Government

City of Saint Peters

Central County Fire

Rain
Sunday 11/23 100%
Rain
Periods of rain. High 56F. Winds SE at 10 to 20 mph. Chance of rain 100%. Rainfall possibly over one inch.
Partly Cloudy
Monday 11/24 20%
Partly Cloudy
Cloudy with gusty winds. Temps nearly steady in the mid to upper 30s. Winds W at 20 to 30 mph.
Clear
Tuesday 11/25 0%
Clear
Sunny. High 39F. Winds W at 5 to 10 mph.
Partly Cloudy
Wednesday 11/26 10%
Partly Cloudy
Cloudy skies early, then partly cloudy in the afternoon. High 44F. Winds SW at 10 to 15 mph.
Clear
Thursday 11/27 0%
Clear
A few passing clouds, otherwise generally sunny. High around 35F. Winds NNW at 10 to 15 mph.
Mostly Cloudy
Friday 11/28 10%
Mostly Cloudy
Mostly cloudy. High 42F. SSE winds shifting to NNW at 10 to 15 mph.