Valnet welcomes ISDN Subscribers to the family

Welcome to Valnet!

A special welcome to our new dialup, DSL and wireless customers from Internet Security Defense Network (ISDN) in the St. Charles area. The staff and management at Valnet are eager to make your Internet experience with us a rewarding and enjoyable one. We always enjoy hearing from you, so if there’s anything you’d like us to know, please call us.

There are many ways to contact us, and many resources available. Here’s a quick rundown of some useful information:

  • Online account management is available at https://myaccount.valnet.net/
  • You can reach us at 888-332-1616
    • Monday through Friday, 8am to 7pm
    • Saturday & Sunday, 9am to 5pm
    • After hours, please leave a message. Doing so will create a trouble ticket in our ticket system. We call back every customer that leaves a message, but please remember to leave your name and number.
  • You can reach us by email at:
    • Billing Issues: email hidden; JavaScript is required
    • Support Issues: email hidden; JavaScript is required
  • We can accept checks or credit/debit cards by Phone.
  • We encourage paperless billing – Think Green with eBilling.
  • You may enroll in automatic payment if you choose to do so, either by calling us or through My Account
  • Automatic payment information was not transferred from ISDN to Valnet, in order to prevent any possible privacy or compliance issues.

We’d like to also let you know that we are working to resolve the email stability issues that have been occurring recently. This will involve migrating email for ‘mail.win.org’ email addresses to our mail servers; which we anticipate happening by the end of next week. Our server administrator will be emailing information regarding this migration later this week.

Once again, welcome to the Valnet family. We’re here to make your internet experience the best that it can be – please don’t hesitate to contact us.

Links, Weather and Resources

Internet Resource List

Google Search

St. Charles City/County Library District

Saint Charles County Government

City of Saint Peters

Central County Fire

Flood Warning

Issued:
11:34 AM CDT on May 24, 2017
Expires:
7:00 AM CDT on May 27, 2017
Partly Cloudy
Wednesday 05/24 20%
Partly Cloudy
Partly cloudy. Lows overnight in the low 50s.
Clear
Thursday 05/25 10%
Clear
Mainly sunny. High 77F. Winds WNW at 10 to 15 mph.
Chance of a Thunderstorm
Friday 05/26 40%
Chance of a Thunderstorm
Partly cloudy early. Scattered thunderstorms developing in the afternoon. High near 85F. Winds S at 10 to 15 mph. Chance of rain 40%.
Chance of a Thunderstorm
Saturday 05/27 80%
Chance of a Thunderstorm
Partly cloudy in the morning. Thunderstorms developing later in the day. High 82F. Winds ESE at 10 to 15 mph. Chance of rain 80%.
Partly Cloudy
Sunday 05/28 20%
Partly Cloudy
Partly cloudy skies. High around 80F. Winds WNW at 10 to 20 mph.
Partly Cloudy
Monday 05/29 20%
Partly Cloudy
Sunshine and clouds mixed. A stray shower or thunderstorm is possible. High 79F. Winds W at 10 to 20 mph.