Valnet welcomes ISDN Subscribers to the family

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Welcome to Valnet!

A special welcome to our new dialup, DSL and wireless customers from Internet Security Defense Network (ISDN) in the St. Charles area. The staff and management at Valnet are eager to make your Internet experience with us a rewarding and enjoyable one. We always enjoy hearing from you, so if there’s anything you’d like us to know, please call us.

There are many ways to contact us, and many resources available. Here’s a quick rundown of some useful information:

  • Online account management is available at https://myaccount.valnet.net/
  • You can reach us at 888-332-1616
    • Monday through Friday, 8am to 8pm
    • Saturday & Sunday, 10am to 7pm
    • After hours, please leave a message. Doing so will create a trouble ticket in our ticket system. We call back every customer that leaves a message, but please remember to leave your name and number.
  • You can reach us by email at:
    • Billing Issues: email hidden; JavaScript is required
    • Support Issues: email hidden; JavaScript is required
  • We can accept checks or credit/debit cards by Phone.
  • We encourage paperless billing – Think Green with eBilling.
  • You may enroll in automatic payment if you choose to do so, either by calling us or through My Account
  • Automatic payment information was not transferred from ISDN to Valnet, in order to prevent any possible privacy or compliance issues.

We’d like to also let you know that we are working to resolve the email stability issues that have been occurring recently. This will involve migrating email for ‘mail.win.org’ email addresses to our mail servers; which we anticipate happening by the end of next week. Our server administrator will be emailing information regarding this migration later this week.

Once again, welcome to the Valnet family. We’re here to make your internet experience the best that it can be – please don’t hesitate to contact us.

Links, Weather and Resources

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Weather for Saint Charles, Missouri
Today Thursday Friday Saturday Sunday Monday
It is forcast to be Partly Cloudy at 10:00 PM CDT on April 23, 2014
Partly Cloudy
72°/52°
It is forcast to be Thunderstorm at 10:00 PM CDT on April 24, 2014
Thunderstorm
70°/52°
It is forcast to be Clear at 10:00 PM CDT on April 25, 2014
Clear
82°/52°
It is forcast to be Clear at 10:00 PM CDT on April 26, 2014
Clear
79°/52°
It is forcast to be Chance of a Thunderstorm at 10:00 PM CDT on April 27, 2014
Chance of a Thunderstorm
81°/52°
It is forcast to be Chance of a Thunderstorm at 10:00 PM CDT on April 28, 2014
Chance of a Thunderstorm
91°/57°